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Relocation Fundamentals Course

A Guide for HR, Real Estate, and Relocation professionals new to the Mobility industry.

Course Summary

Relocation Fundamentals is a four-hour foundational course introducing HR professionals, realtors, and mobility practitioners to the essential principles, terminology, and practices of corporate relocation. It explains how relocation programs are structured, administered, and supported—emphasizing the human, financial, and operational elements that ensure successful employee moves.

Learner Objectives

By the end of this course, participants will be able to:

  • Explain the purpose and structure of relocation programs and policies.
  • Identify the key benefits, stakeholders, and service providers involved in relocation.
  • Describe the relocation process from initiation through completion, including taxation and gross-up concepts.
  • Recognize common challenges faced by relocating employees and strategies to manage expectations and stress.
  • Apply foundational knowledge to support employees or manage relocation cases effectively.


Key Topics

  • The corporate context and definition of relocation
  • Relocation benefits and policy design (lump sum, managed cap, core-flex)
  • The relocation supply chain and role of Relocation Management Companies (RMCs)
  • Taxation, gross-up, and compliance fundamentals
  • International relocation overview
  • Benchmarking, technology, and the future of mobility
  • Professional development and industry resources

Total Estimated Course Duration 4 Hours

4 hours for most learners, up to 6 hours with full interaction and reflection


Core Content 2.5 Hours

Breakdown of Core Content

Instructional Videos: 1 hour and 50 minutes

Reading: 30 minutes of reading examples, infographics and segments


Assessment 1.5 Hours

Breakdown of Assessment

Quizzes: 30 minutes to an hour total of four content quizzes

Exam: 1 hour time limit


Supplementary (Optional) Interactive Sections 2 – 2.5 Hours

Breakdown of Interactive time

Reflection Scenarios: 1 – 2 hours

Downloadable instructional video Companion Workbook with reflection scenarios integrated: 30 minutes to 1 hour

Number of employees
Internal politics
Corporate culture
Availability of providers

National Association of Appraisers
Worldwide ERC®
National Association of Realtors
Relocation Directors Council

To reward employees for excellent performance abroad
To cover unforeseen cultural training expenses
To compensate for challenging location conditions
To cover transportation and airline tickets

They are unaware of available resources
They fear being discriminated against or seen as less committed
Employers do not offer eldercare assistance programs
They prefer to handle these issues privately

Hiring new employees immediately
Maintaining business continuity before and after the move
Ensuring that all employees relocate
Reducing salaries to cut costs

Choosing too few bidders
Asking too many unnecessary questions
Eliminating some service providers before the bidding starts
Asking about “soft” metrics like transferee satisfaction

It accounts for additional tax liability by grossing up the gross-up
It applies the same percentage to all employees regardless of income
It only considers federal tax rates
It excludes payroll taxes from the calculation

Predicting long-term property values
Estimating future market conditions during the marketing period
Determining historical appreciation rates
Determining income tax impact for gross-up

Because BVO transactions have been ruled as non-taxable in previous IRS guidance.
Because BVO transactions do not involve an employer or relocation company.
Because the analysis in Ruling 2005-74 of Amended Value transactions generally applies to BVOs.
Because the IRS considers BVO to be outside their scope.

Global Mobility Adviser’s CRP Exam Prep Course is eligible for certification credits from both HRCI® and SHRM®

HRCI®:

Global Mobility Advisor: WERC CRP Exam Preparation Course has been approved for 4 HR (General) recertification credit hours.

SHRM®:

Global Mobility Advisor: WERC CRP Exam Preparation Course is valid for 4 PDCs.

Credits Sponsored By

Global Mobility Adviser’s Relocation Fundamentals Course is eligible for certification credits from both HRCI® and SHRM®

HRCI®

Global Mobility Advisor:
Relocation Fundamentals Course
has been approved for 4 HR (General) recertification credit hours.

Sponsored by

SHRM®

Global Mobility Advisor:
Relocation Fundamentals Course
is valid for 4 PDCs.

Sponsored by

Course Content

Section 1: Navigation & Introduction
How to Navigate the Course 3 Topics | 1 Quiz
Section 2: What is Relocation?
Why is Relocation So Complex? 1 Topic | 1 Quiz
Lesson Content
0% Complete 0/1 Steps
Section 3: Approaches and Benefits
Approaches to Relocation 1 Topic
Lesson Content
0% Complete 0/1 Steps
Common Relocation Benefits 1 Topic
Lesson Content
0% Complete 0/1 Steps
Logistics 5 Topics
Home and Living
The Role of Professionals 1 Topic
Lesson Content
0% Complete 0/1 Steps
Section 4: Relocation and Mobility Policies
What Impacts Relocation and Mobility Policies? 4 Topics
Communicating Structured Benefits 3 Topics
Main Program Types 2 Topics | 1 Quiz
Section 5: The Relocation Supply Chain
What is the Relocation Supply Chain? 2 Topics
Final Thought 1 Quiz
Lesson Content
Section 6: Next Steps
Next Steps
Exam